{"id":8222,"date":"2025-11-25T05:07:46","date_gmt":"2025-11-25T05:07:46","guid":{"rendered":"https:\/\/dynastyperfumes.org\/?page_id=8222"},"modified":"2025-11-25T06:44:17","modified_gmt":"2025-11-25T06:44:17","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/dynastyperfumes.org\/ar\/refund-policy\/","title":{"rendered":"Refund Policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"8222\" class=\"elementor elementor-8222\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-07ba1d2 e-flex e-con-boxed e-con e-parent\" data-id=\"07ba1d2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-42472f3 e-con-full e-flex e-con e-child\" data-id=\"42472f3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6fcb4be elementor-widget elementor-widget-heading\" data-id=\"6fcb4be\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Refund Policy<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d587da9 e-flex e-con-boxed e-con e-parent\" data-id=\"d587da9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-78ed392 e-con-full e-flex e-con e-child\" data-id=\"78ed392\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-0f63929 e-con-full e-flex e-con e-child\" data-id=\"0f63929\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1eb020d e-con-full e-flex e-con e-child\" data-id=\"1eb020d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-64803ce elementor-widget elementor-widget-text-editor\" data-id=\"64803ce\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-size: 16px;\">We offer a 7-day return window, meaning you have 7 days from the date you receive your order <\/span>to request a return.<br \/><br \/>To initiate a return, please contact us at sales@dynastyperfumes.org. Returns should be sent to the following address: Dynasty Perfumes, Algeria Street, Al Rawda 2, Ajman, UAE<br \/><br \/>To qualify for a return, the item must be in its original condition \u2014unused, unworn, with all tags attached, and in its original packaging. A receipt or proof of purchase is also required.<br \/><br \/>Once your return request is approved, we will provide a return shipping label along with detailed instructions on how and where to send your package. Please note that items sent back without prior approval will not be accepted. Also note that in case of return through courier, the charges will not be borne by the company.<br \/><br \/>For any questions regarding returns, you can reach us anytime at <strong>sales@dynastyperfumes.org<\/strong><br \/><br \/><strong>Damages and Issues<\/strong><br \/>Please inspect your order upon arrival and contact us immediately if you receive a defective, damaged, or incorrect item so we can assess the issue and resolve it promptly.<br \/><br \/><strong>Exceptions \/ Non-Returnable Items<\/strong><br \/>Certain products are not eligible for returns, such as perishable goods (including food, flowers, or plants), custom-made or personalized items, and personal care products. We also cannot accept returns for hazardous materials, flammable liquids, or gases. If you are unsure whether your item qualifies, please contact us for clarification.<br \/><br \/>Sale items and gift cards are also non-returnable.<br \/><br \/><strong>Exchanges<\/strong><br \/>To exchange an item, the quickest method is to complete a return for the original product. Once the return is approved, you can place a new order for the desired item.<br \/><br \/><strong>Refunds<\/strong><br \/>We will notify you once your returned item has been received and inspected, and inform you whether the refund has been approved. If approved, a refund will be issued to your original payment method within 10 business days. Please note that your bank or credit card provider may require additional time to process the refund.<\/p><p>If more than 15 business days have passed since your return was approved, please contact us at <strong>sales@dynastyperfumes.org<\/strong><br \/><br \/><strong>European Union 14-Day Cooling-Off Period<\/strong><br \/>If your order is shipped to the European Union, you are entitled to cancel or return your purchase within 14 days for any reason, without providing justification. Items must be returned in the same condition received\u2014unused, unworn, with tags, and in their original packaging\u2014and accompanied by proof of purchase.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-67219e3 e-con-full e-flex e-con e-child\" data-id=\"67219e3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Refund Policy We offer a 7-day return window, meaning you have 7 days from the date you receive your order to request a return. To initiate a return, please contact us at sales@dynastyperfumes.org. Returns should be sent to the following address: Dynasty Perfumes, Algeria Street, Al Rawda 2, Ajman, UAE To qualify for a return, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-8222","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/dynastyperfumes.org\/ar\/wp-json\/wp\/v2\/pages\/8222","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dynastyperfumes.org\/ar\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/dynastyperfumes.org\/ar\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/dynastyperfumes.org\/ar\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/dynastyperfumes.org\/ar\/wp-json\/wp\/v2\/comments?post=8222"}],"version-history":[{"count":25,"href":"https:\/\/dynastyperfumes.org\/ar\/wp-json\/wp\/v2\/pages\/8222\/revisions"}],"predecessor-version":[{"id":8381,"href":"https:\/\/dynastyperfumes.org\/ar\/wp-json\/wp\/v2\/pages\/8222\/revisions\/8381"}],"wp:attachment":[{"href":"https:\/\/dynastyperfumes.org\/ar\/wp-json\/wp\/v2\/media?parent=8222"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}